Toyota and it's luxury brand Lexus occupy the top two positions in the latest reliability rankings from Consumer Reports. This is now the 5th year in a row that either Toyota or Lexus has been at the top of the list.
Kia, Audi and BMW joined Toyota and Lexus in the top five. Ranked lowest at the bottom of the list were automakers Cadillac, GMC, Ram, Dodge and Volvo. Toyota has maintained a slow and steady pace with regards to new customer facing technologies and it really paid off in terms of reliability. Complaints about new infotainment systems dragged down the scores of the lowest ranked automakers, along with new transmissions.
Consumer Reports predicts reliability of 2018 vehicles based on a survey of its subscribers who owned or leased 640,000 vehicles from the 2000 to 2017 model years. Consumer Reports forecasts how a model will perform based on recent data for that model. More weight is given to mechanical and safety issues than minor problems like wind noise.
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