Toyota Tops Consumer Satisfaction Index

Toyota's namesake division, their luxury Lexus line, and GM's luxury brand Cadillac topped the American Customer Satisfaction Index's annual ranking of automakers.

Toyota was the only non-premium brand in the top five, tying Cadillac and Lexus with 87 on a scale of 100, followed by Ford's Lincoln and Daimler's Mercedes-Benz with 86. BMW was No. 11, receiving an 83, dropping three points to its lowest mark since an 80 in 1997

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